Terms of Service

Welcome to www.slashstore.in (the "Website"). This Website is owned and operated by **SLASH STORE**, located at 9X87+3PQ, Omassery, Kerala 673582.

By visiting our Website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated herein (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy.

1. Acceptance of Terms

This agreement is effective as of 26/9/25. We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

2. Products and Services

a. Product Descriptions:

We attempt to be as accurate as possible in the description of the products and services on the Website. However, we do not warrant that product descriptions or other content of this Website are accurate, complete, reliable, current, or error-free.

b. Availability:

All products and services are subject to availability. We reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products or services without notice.

3. Pricing and Payment Terms (Razorpay Compliance Focus)

a. Pricing:

All prices are listed in **Indian Rupees (INR)** and include all applicable taxes (e.g., GST) unless otherwise stated. We reserve the right to change prices at any time without prior notice.

b. Payment:

We accept payments through various methods, including credit/debit cards, Net Banking, and UPI, processed via our third-party payment gateway, **Razorpay**. By placing an order, you agree to pay the full price for the products or services ordered.

c. Payment Security:

All payment details are handled securely by Razorpay. We do not store any sensitive payment information (like card numbers or bank details) on our servers. You agree to comply with Razorpay’s terms and conditions during the transaction process.

d. Failed Transactions:

In case of a failed transaction due to technical reasons or insufficient funds, we are not liable for any losses incurred by the user.

4. Shipping and Delivery Policy

a. Delivery Timeline:

We aim to deliver all physical products within 5-6 business days from the date of order confirmation. Delivery times may vary depending on the destination and unforeseen circumstances.

b. Delivery Charges:

Shipping fee is 51rs we use indian post for delivery

c. Risk of Loss:

All items purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Cancellation, Return, and Refund Policy (Mandatory for Razorpay Compliance)

a. Order Cancellation:

Orders can be cancelled only if they have not yet been shipped. To cancel an order, please contact us immediately at slashstore@gmail.com OR +91 7025097071.

b. Returns:

We accept returns only under the following conditions: within 7 days of delivery. The product must be unused, in its original packaging, and in the same condition that you received it.

c. Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 6-7 business days.
• Refunds will only be made to the original payment method used for the purchase.

6. User Responsibilities

a. Accurate Information:

You are responsible for ensuring the accuracy of all information you provide, including shipping addresses and payment details.

b. Prohibited Activities:

You agree not to use the Website for any illegal, unauthorized, or prohibited purpose, including transmitting any harmful code or engaging in activities that violate any laws in India.

7. Limitation of Liability

In no event shall SLASH STORE, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Governing Law and Jurisdiction

This User Agreement shall be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in 9X87+3PQ, Omassery, Kerala 673582, India for the resolution of any legal matter arising from this User Agreement or the use of this Website.

9. Contact Information

If you have any questions or comments about these Terms and Conditions, you can contact us at:

SLASH STORE
9X87+3PQ, Omassery, Kerala 673582, India
slashstore@gmail.com
+91 7025097071