Privacy Policy
Welcome to www.slashstore.in.
Last Updated: September 26, 2025
This Privacy Policy explains how **SLASH STORE** ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website (the "Website") and use our services.
Your use of the Website is also governed by our Terms and Conditions.
**SLASH STORE** is located at 9X87+3PQ, Omassery, Kerala 673582, India.
1. Information We Collect
We collect several types of information from and about users of our Website, including:
a. Personal Identification Information (PII):
We collect information you voluntarily provide when you interact with our Website, such as when you register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:
- Name
- Email address
- Mailing address
- Phone number
b. Transactional Data:
When you make a purchase, we collect details related to the transaction, including product details, purchase price, and the date and time of the transaction. Note that we do not store full payment card details or banking information.
c. Non-Personal Data:
We automatically collect technical data about your equipment, browsing actions, and patterns. This information may include your IP address, browser type, operating system, and details about your visit (such as pages viewed and time spent on the site).
2. How We Use Your Information
Any of the information we collect from you may be used for the following purposes:
- To Process Transactions: To efficiently process your orders, payments, and manage returns and refunds (sharing required data with our payment gateway, Razorpay).
- To Improve Customer Service: To effectively respond to your customer service requests and support needs.
- To Personalize User Experience: To tailor content and product offerings to your interests.
- To Send Periodic Emails: To send information and updates pertaining to your order, as well as occasional company news, updates, and promotions.
- For Internal Business Purposes: For data analysis, identifying usage trends, and determining the effectiveness of our promotional campaigns.
3. Protection of Your Information and Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
- All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
- We comply with all required security standards mandated by the payment processor and the Reserve Bank of India (RBI).
4. Disclosure of Information to Third Parties
We do not sell, trade, or otherwise transfer your Personal Identification Information to outside parties except as described in this policy:
- Payment Gateway: We share essential information (like name, email, and transaction amount) with our payment gateway, **Razorpay**, to process your payment securely. Their use of your personal information is governed by their own privacy policies.
- Shipping & Logistics: We share necessary address and contact details with shipping partners, such as **India Post**, to deliver your orders.
- Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Use of Cookies
A cookie is a small file that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information.
We use cookies to:
- Help remember and process the items in your shopping cart.
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
6. Your Consent
By using our site, you consent to our website's Terms and Conditions and this Privacy Policy.
7. Contact Information
If there are any questions regarding this Privacy Policy, you may contact us using the information below:
SLASH STORE
9X87+3PQ, Omassery, Kerala 673582, India
Email: slashstore@gmail.com
Phone: +91 7025097071